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MSc Sustainable Transformation and Multilateral Diplomacy in the United Nations System

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Overview

Master of Science (MSc) Sustainable Transformation and Multilateral Diplomacy in the United Nations System

Duration: 12 Months
Credit Hours: 180
ECTS: 90
Level: HE7
Mode of Delivery: Hybrid (Online/Onsite at different locations across the world)

Overview

The Master of Science (MSc) in Sustainable Transformation and Multilateral Diplomacy in the United Nations System (MSc STMDUN), developed by LISD, is a postgraduate programme designed to equip forward-thinking leaders to operate effectively in a globalised world through a comprehensive understanding of the institutional and operational dimensions of multilateral diplomacy. While the programme will be contextualised at global level, it will focus on the only organisation with a universal vocation, the United Nations (UN), and the complex framework known as the UN system.

The programme will shed light in a comprehensive and documented manner on the multitude of multilateral organisations that have emerged over the last 80 years, whose work has touched on almost all areas of importance for international law and the multiple settings of international cooperation.

The programme will reveal not just the visible areas for which the UN offers international norms, policy guidance, and concrete forms of cooperation, but also the entire machinery less known to the general public. As the UN has an impact on almost all domains of interest from a global perspective (outer space, the high seas, climate change, human settlements, civil aviation, maritime navigation, human rights, sustainable development, meteorology, communications, intellectual property, education, the peaceful uses of atomic energy, labour standards, and many other actions related to development and the delivery of public goods), the programme will offer learners a deep understanding of how 193 Member States use the UN system to balance their national interests and the supply of global goods.

Graduates will become knowledgeable and resourceful professionals and, above all, conscientious citisens of the world, capable of understanding and using the potential of the UN system for the benefit of peoples, developing countries, and humankind as a whole.

A One of-a-Kind Initiative

The special programme on Multilateral Diplomacy offers a transformative learning experience that broadens the knowledge horizons of students, public servants, entrepreneurs, civil society activists, and liberal professionals within the geostrategic context, while framing national perspectives within the existing norms of international law and international cooperation.

The programme will equip students to understand the United Nations Agenda 2030 and the  Sustainable Development Goals (UN SDGs) in their very conceptual birthplace – the UN, as a result of a long-standing tradition of multilateral diplomacy, which synthesises in an ambitious programmatic document not only the will of 193 Member States but also the views of key actors of the private sector and civil society.

The development mandate of the UN will be considered historically in its dynamic evolution, from its inception to the current configuration, in a dual approach. On the one hand, a horizontal perspective, as shaped by successive decisions of Member States in the complex landscape of all Charter principal organs as well as funds, programmes, and specialised agencies. On the other hand, a vertical perspective, as a hierarchical relationship between Member States as decision-makers, on one side, and the secretariat and international staff as public servants, on the other side.

The intellectual construct proposed by the programme will not be just an academic one. It will be built on the professional experience of a practitioner, with 30 years of work with the UN from a fourfold institutional perspective: national representation to organisations based in New York and Geneva, the relationship between a regional organisation and the United Nations, system-wide intimate knowledge from an independent oversight posture, and the governmental coordination of United Nations operational activities in the field. Students will be guided through the plethora of UN entities and the patterns of cooperation with non-state actors, businesses, and civil society organisations. The concept of reform will be examined in many of its forms, from statements to actions, in institutional or conceptual forms.

Related Sustainable Development Goals
  • SDG9
  • SDG17
  • SDG16
  • SDG15
  • SDG14
  • SDG13
  • SDG12
  • SDG11
  • SDG10
  • SDG4
  • SDG8
  • SDG7
  • SDG6
  • SDG1
  • SDG5
  • SDG2
  • SDG3
Related Courses
  • Post Graduate
  • MSc/MBA
Location

London Institute of Sustainable Development (LISD), London, United Kingdom

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  • Europe
  • UK
Social Networks
  • Facebook
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Related Sustainable Development Goals
  • SDG9
  • SDG17
  • SDG16
  • SDG15
  • SDG14
  • SDG13
  • SDG12
  • SDG11
  • SDG10
  • SDG4
  • SDG8
  • SDG7
  • SDG6
  • SDG1
  • SDG5
  • SDG2
  • SDG3
What will you learn

Learning Outcomes

  1. Understand the current status, responsibilities, and influence of multilateral diplomacy in connection with its historical roots.
  2. Understand the current mechanisms of multilateral interaction, cooperation, negotiation, and decision-making.
  3. Identify the main forms of policy declarations and plans of action adopted at the international level. Understand the differences between international binding treaties, soft law, customary law, political commitments, and cooperation settings.
  4. Understand the way international norms in all forms affect the current life of contemporary societies and individuals.
  5. Identify the ways available for non-state actors to link directly to UN global action or practice in the field.
  6. Develop conceptual and practical guidance on how the framework of multilateral diplomacy can be used to promote initiatives relevant at the global level.

Knowledge and Understanding

  1. Develop the capacity to identify the links between international law and national legislation and policies.
  2. Provide examples and analyses of how multilateral diplomacy is responding to changes in the geopolitical environment and the growing influence of non-state actors.
  3. Understand how interdependence and multidisciplinary are reflected in the work of the UN.
  4. Understand the specific responsibilities and mandates of various United Nations entities so that interaction with them is used efficiently.
  5. Understand the nature of the SDGs, conceived as a global programmatic action meant to facilitate effective relationships among governments, international organisations, and other stakeholders.
  6. Identify, in due time, the trends and emerging norms developed in UN negotiation frameworks.
  7. Anticipate and influence multilateral negotiations at national and international levels.
  8. Assimilate and use international terminology used in new areas of cooperation, such as new technologies, environmental standards, and human rights.
  9. Equip future leaders, entrepreneurs, academics, and researchers with adequate research tools, knowledge of official sources of information, and research dissemination channels.
  10. Understand the legal and practical links between the UN and regional organisations or other organisations with multilateral membership.

Cognitive, Intellectual or Thinking Skills

  1. Critically analyse the structures, processes, and functions of multilateral diplomacy within the UN system.
  2. Evaluate the interaction between international law, global governance, and national policy frameworks.
  3. Synthesise complex political, legal, and institutional information in relation to global challenges.
  4. Assess the effectiveness of multilateral negotiations, agreements, and policy outcomes.
  5. Compare and contrast different approaches to global governance and international cooperation.
  6. Develop reasoned arguments on contemporary issues in international relations and sustainable development.
  7. Interpret emerging trends and norms within the UN and broader multilateral system.

Practical, Professional or Subject-specific Skills

  1. Understand the overall institutional landscape of the UN system that offers opportunities for recruitment, consultancy, or procurement.
  2. Develop the capacity to turn active association with UN activities into a comparative advantage in the market.
  3. Understand burden-sharing and specific responsibilities in international bureaucracies.
  4. Discern the differences between UN entities from a strictly institutional perspective and under international law.
  5. Understand the goals and the key actors in the implementation of Agenda 2030 for SD.
  6. Identify and use common interests and areas of mutual advantage among intergovernmental multilateral organisations, civil society organisations, and responsible businesses.

Technical or Information Technology Skills

  1. Use digital platforms and UN information systems for research, data retrieval, and policy analysis.
  2. Analyse and interpret international datasets related to sustainable development, governance, and multilateral processes.
  3. Prepare professional reports, policy briefs, and presentations using appropriate digital tools.
  4. Apply data visualisation techniques to communicate complex multilateral information effectively.
  5. Navigate official UN databases, documentation systems, and online negotiation resources.

Transferable, Key or Personal Skills

  1. Demonstrate critical thinking in analysing multilateral policies and global governance issues.
  2. Communicate effectively in professional and intercultural contexts.
  3. Work collaboratively in diverse and multidisciplinary teams.
  4. Apply problem-solving skills in complex international and policy environments.
  5. Demonstrate ethical awareness and responsibility in global decision-making contexts.
  6. Manage time, research tasks, and independent learning effectively.
Programme Structure

Support for Student Learning

The programme provides comprehensive support to ensure a successful and engaging learning experience:

  1. Academic Support – Online tutorials, workshops, and one-to-one guidance help students develop knowledge, research skills, and assessment strategies.
  2. Technical Support – Access to the online learning platform, digital tools, and software enables effective study, data analysis, and assignment work.
  3. Personal and Professional Development – Mentoring, career services, and skills workshops support leadership, employability, and professional growth.
  4. Inclusive Learning Environment – Support is provided for diverse learning needs, including study skills, wellbeing, and accessibility accommodations.
  5. Feedback and Continuous Improvement – Regular, constructive feedback on assignments, discussion contributions, quizzes, and presentations encourages reflective learning and academic progression.

Programme Structure

The programme requires the successful completion of 180 credits at Level 7 (HE7), including a Capstone Project, for the award of the MSc STMDUN. It prepares professionals to engage effectively in today’s complex and evolving international environment, combining rigorous academic study with practical application, interdisciplinary learning, and a global perspective on multilateral diplomacy, international cooperation, and United Nations system practice.

Component Credit Hours
Module One: Global Sustainability Challenges and Strategic Responses 30
Module Two: Digital Transformation, Innovation and Organisational Excellence 30
Module Three: Foundation of Multilateral Diplomacy and the United Nations System 30
Module Four: Advanced Multilateral Diplomacy and the United Nations System 30
Capstone Project 60
Total Credits 180

Exit Points

The programme includes exit points, allowing students to leave with a recognised qualification based on the number of credits completed:

Credits Completed Qualification Awarded Duration
60 Postgraduate Certificate in United Nations System, Multilateral Diplomacy and Sustainability 3 months
120 Postgraduate Diploma in United Nations System, Multilateral Diplomacy and Sustainability 6 months

Exit points provide students with formal credentials even if they do not complete the full programme, recognising the learning achieved up to that stage.

Components of Modules

Module One: Global Sustainability Challenges and Strategic Responses

  1. Globalisation, Global Market Place, Development and Sustainability Transitions
  2. Foundations of Sustainability and SD
  3. The Evolution of the Concept of Development in the History of the UN System
  4. Understanding the UN 2030 Agenda and SDGs
  5. Human Capital for Sustainability: Education and Health Systems
  6. Climate Governance, Environmental Risk, and Corporate Sustainability
  7. Energy Transition: Renewable Energy and the Nuclear Debate
  8. The AI Carbon Footprint: Data Centres, E-Waste, and Resource Scarcity
  9. Sustainable Urban Development, Heritage and Tourism
  10. Accounting and Financial Literacy for Non-Finance Managers

Module Two: Digital Transformation, Innovation and Organisational Excellence

  1. Digitisation and Digital Transformation
  2. AI Transformation and Modernisation
  3. The Emergence of International Norms on AI and Ethics
  4. AI for SD and SDGs Achievement
  5. Generative AI and the Future of Circular Economy
  6. DS and ML: Predictive Modelling for Environmental Impact
  7. Robotics and Autonomous Systems for Sustainable Manufacturing
  8. FinTech and Digital Financial Systems for SD
  9. Creativity and Creative Entrepreneurship in the Digital Economy
  10. KM and Knowledge-Based Economy

Module Three: Foundation of Multilateral Diplomacy and the United Nations System

Section I. Conceptual evolution: Context, history, adaptation

  1. Once upon a time there was a concert. Origins of multilateral diplomacy
  2. From the law of force to the force of law. The heritage of the League of Nations
  3. Thinking of peace in times of war. The birth of the United Nations Charter
  4. A new balance of power. Main changes in the United Nations politics
  5. Old wine in new bottles? Reforming the United Nations
  6. The soft power of the world organisation. United Nations concepts of global governance

Section II. A guide inside the institutional framework.

  1. A short journey through the labyrinth. What is the United Nations system?
  2. A complex world, a complex organisation. The nature and the thematic areas of the subsidiary organs.
  3. On the stage and behind the scenes. The taxonomy of the United Nations meetings. Procedures and voting.
  4. Taxation vs. representation in the United Nations system. An objective view on the assessed contributions to the regular budget.

Module Four: Advanced Multilateral Diplomacy and the United Nations System

Section III. From concepts to action. Case studies

  1. Understanding the international law. Deeper analysis of some key Articles of the UN Charter.
  2. The codification of the international law of human rights
  3. Substantive analysis of an advisory opinion of the International Court of Justice
  4. Engaging non-state actors. The Ottawa process and the Global Compact
  5. Agenda 2030 and other global agendas

Section IV. What diplomats do? Practical activities

  1. Textual analysis of a United Nations resolution
  2. Writing a statement for the in the General Assembly or the Security Council
  3. Drafting a General Assembly resolution
  4. Negotiating a resolution for Security Council

Module Five: Capstone Project

Key Stages of the Capstone Project:

  1. Project Proposal Development: Formulation of a research or policy proposal addressing a real-world multilateral diplomacy or United Nations system challenge.
  2. Literature and Policy Review: Critical review of academic literature, UN documentation, and international policy sources on multilateral diplomacy and global governance.
  3. Methodology Design: Selection of appropriate research or policy analysis methods, using international legal and institutional frameworks.
  4. Data Collection and Analysis: Application of qualitative and quantitative methods to generate insights on international relations and multilateral processes.
  5. Findings and Discussion: Interpretation of results in relation to global governance, international cooperation, and UN system practice.
  6. Conclusions and Recommendations: Development of practical, evidence-based policy recommendations for international organisations and Member States.
  7. Publication and Dissemination: Preparation of the project for professional presentation or publication to demonstrate applied impact in multilateral diplomacy and global governance.
Assessment

Assessment Strategy

The MSc STMDUN employs a diverse and integrated assessment strategy to evaluate students’ knowledge, cognitive abilities, practical competencies, and professional development in the field of multilateral diplomacy and global governance. Assessment methods include:

  1. Capstone Project: An independent, research-based or consultancy-style project requiring students to integrate and apply the knowledge and skills developed throughout the programme to a real-world issue in multilateral diplomacy, international cooperation, or United Nations system practice. This assesses critical thinking, research capability, policy analysis, problem-solving, and professional communication.
  2. Assignments: Written coursework, including essays, policy briefs, case analyses, and applied research reports, designed to assess critical evaluation, analytical reasoning, and the application of theory to contemporary issues in multilateral diplomacy and international governance.
  3. Discussion Forums: Online contributions and peer interactions used to evaluate engagement, reflective thinking, and the ability to articulate, defend, and debate ideas in a professional and collaborative international learning environment.
  4. Online Quizzes: Short formative and summative assessments to test knowledge, understanding, and application of key concepts in multilateral diplomacy, international law, global governance, and the UN system.
  5. Presentations: Individual or group presentations to assess professional communication, strategic insight, analytical thinking, and the ability to present complex international issues clearly to diverse audiences.

All assessments are conducted online and submitted through the official learning platform provided to students.

Assessment Policies

  1. All assessments, including capstone Project, assignments, discussion forums, online quizzes, and presentations, are conducted in accordance with institutional policies, ensuring fairness, transparency, and academic integrity.
  2. The programme uses a mix of formative and summative assessments to support learning, provide feedback, and allow opportunities for improvement.
  3. Late submissions, plagiarism, and other forms of academic misconduct are managed through formal procedures and may affect progression or award classification.
  4. Students are required to meet minimum performance standards across all modules and assessment types in order to achieve the overall qualification.

Grade Bands and Classifications

Final grades are awarded based on aggregated performance across assessments, using a percentage system at LISD.

LISD Grading System

Classification Percentage Range UK Grade GPA (approx.) Description
Distinction 70–100% A 3.7–4.0 Excellent
Merit 60–69% B 3.3–3.6 Very Good
Pass 50–59% C 2.7–3.2 Satisfactory
Fail Below 50% F 0.0–2.6 Fail / Unsatisfactory

Marks Distribution for the Course

Assessment Type Weighting
Capstone Project 50%

Assignment 20%

Discussion Forum/Presentation 20%

Online Quiz 10%

Total 100%

Assessment Rubrics and Weightings

Capstone Project Rubric (50%)
Word Limit: 5,000 words ±10% (excluding references and appendices)

Criteria Description
Understanding of Topic Demonstrates comprehensive knowledge of multilateral diplomacy, international organisations, global governance, and the UN system.
Application to the UN System and SDGs Effectively applies relevant UN SDGs and demonstrates clear understanding of how multilateral diplomacy supports sustainable development and international cooperation.
Analysis and Critical Thinking Provides in-depth analysis, critical evaluation, and well-reasoned arguments addressing a real-world issue in multilateral diplomacy, international relations, or UN system practice.
Project Design and Methodology Develops a clear and appropriate research or policy design, including methodology, analytical tools, and implementation approaches relevant to international organisations and multilateral frameworks.
Innovation and Problem-Solving Demonstrates originality and strategic thinking in proposing feasible, ethical, and contextually relevant solutions to global governance or diplomatic challenges.
Structure and Organisation Well-structured with a clear abstract, introduction, literature review, methodology, findings, discussion, conclusion, and references in Harvard style.
Use of Sources Uses a wide range of relevant academic, policy, and institutional sources, including UN documentation, accurately and consistently.
Academic Writing Clear, coherent, and professional use of English with an appropriate academic tone and accurate referencing.
Presentation and Communication Effectively communicates findings and recommendations in a clear, structured, and professional manner suitable for international policy contexts.

Publication Opportunity
Students who achieve a score of 70% or above in the Capstone Project may be offered the opportunity to work with the academic team to further develop their project for potential publication in a recognised WASD journal, subject to meeting the required academic and editorial standards.

Assignment Rubric (20%)
Word Limit: 2,500 words ±10% (excluding references and appendices)

Criteria Description
Understanding of Topic Demonstrates clear knowledge of multilateral diplomacy, international organisations, global governance, and relevant policy frameworks.
Application to the UN System and SDGs Effectively links content to the UN SDGs and multilateral cooperation frameworks.
Analysis and Critical Thinking Shows logical analysis, evaluation, and well-reasoned arguments.
Structure and Organisation Well-structured, with clear abstract, introduction, methodology (where appropriate), analysis, conclusion, and references in Harvard style.
Use of Sources Uses appropriate academic, policy, and institutional references accurately and consistently, including UN sources.
Academic Writing Clear, accurate, and professional use of English with an appropriate academic tone.

Discussion Forum / Presentation (20%)

Discussion Forum

Criteria Description
Participation Regular and timely contributions to discussions.
Relevance Contributions are relevant to multilateral diplomacy, international governance, and the learning outcomes.
Engagement Responds constructively to peers, demonstrating collaborative learning.
Critical Insight Demonstrates analytical, reflective, and policy-relevant contributions.
Communication Clear, respectful, and professional written communication.

Presentation

Criteria Description
Content Quality Relevant, accurate, and well-researched content within the context of multilateral diplomacy and international governance.
Application to Practice Effectively links theory to real-world diplomatic challenges and international policy-making.
Clarity and Structure Logical flow with clearly communicated key points.
Delivery Confident, clear, and professional communication.
Visual Aids Effective use of slides or supporting digital materials.

Online Quiz (10%)

Criteria Description
Knowledge Recall Demonstrates understanding of key concepts in multilateral diplomacy, international law, and global governance.
Accuracy Provides correct responses to questions.
Time Management Completes the assessment within the allocated time.
Consistency Maintains consistent performance across attempts.

Assessment Submission and Mode of Delivery

  1. All assessments will be conducted online and must be submitted through the official online platform provided to students.
  2. Clear instructions and submission deadlines will be communicated in advance.
  3. Students are responsible for ensuring that all work is submitted in the required format and within the specified timeframe.
🚀 WASD Sustainability Library
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Facilitators

The programme will be facilitated by the best experts from all over the world to provide participants within the public and private sectors worldwide with the best scientific and management solutions to implement effective public policy in their organisations to achieve the United Nations 2030 Agenda and its 17 Sustainable Development Goals. The facilitators will be on hand to guide you through the material and will expect you to bring personal experience and reflection on the topics covered. Group work will also be required for participants to engage in the workshop. Such activity allows participants to embed the new knowledge within their experience through active discussion and challenge.

Ambassador (Ret) Dr Petru Dumitriu (Geneve - Switzerland) is a Former Ambassador and Permanent Observer of the Council of Europe to the United Nations in Geneva. Currently Senior Fellow and Lecturer on Multilateral Diplomacy postgraduate courses, Diplo Foundation/University of Malta. Former member of the United Nations Joint Inspection Unit and Editor of numerous reports including: Strengthening the policy research uptake in service of the 2030 Agenda for SD, Role of PPPs in the Implementation of Agenda 2030, Knowledge Management in the UN System

Samia Melhem (Washington - USA) is a Lead Policy Specialist at the World Bank’s Digital Development and AI Vice Presidency, based in Washington DC. She manages digital government transformation operations, leveraging technologies to improve delivery of public services in all sectors. She is currently leading a large digital government investment project portfolio, and regional research on Digital Skills for Jobs; as well as AI’s impact on the digital economy. During her career at the WBG, Samia managed digital transformation projects/operations in East and Central Europe, Asia, Middle East and Africa. She authored several publications on Telecoms Policy and Regulation, Digital government, Digital Economy, Digital Capabilities and Skills, Cloud computing, Innovation and Entrepreneurship, Open data, PPP, and Bridging the gender digital divide. In May 2025, Samia received an award from the Arab League for her Digital Economy work in the MENA region. In addition to her current role at the World Bank, Samia started teaching at George Washington University.

Professor Allam Ahmed (London - UK) is a Professor of Knowledge Management and Sustainable Development; Co-Founder of SMART KM MODEL: An Integrated Knowledge Management Framework for Organizational Excellence and led the implementation of the first of its kind in the Middle East and North Africa Knowledge Management Framework Musharaka. Founding President of WASD; SDGs Universities Initiative; Middle Eastern Knowledge Economy Institute; Fellow Faculty of Public Health, UK; Fellow Chartered Institute of Marketing, UK; and Fellow Academy of World Business, Marketing and Management Development, Australia. Prior to QMUL, Prof. Ahmed spent 15 years at the University of Sussex Science Policy Research Unit (1st science and policy think tank in the UK) where he established and led Sussex’s most successful postgraduate programme MSc International Management.

Dr Gale Rigobert (Saint Lucia - Caribbean) is Former Dean of Academic Affairs at the University of St. Martin (USM), in the Dutch Caribbean. She is the former Minister for Education, Innovation, Gender Relations and Sustainable Development in Saint Lucia (2016-2021). Prior to becoming a parliamentary representative, a position she held on to for over nine (9) years (2011-2021), she was a government senator for a short period, which followed her role as advisor on national development to the Government of Saint Lucia (2010-2011). Dr. Rigobert was appointed Leader of the Opposition in 2013, the first woman to hold such office in the island of Saint Lucia.
Her career path has taken her through the hallowed walls of academia, with her career spanning several countries and institutions: The University of the West Indies, St. Augustine, Trinidad and Tobago (2002-2010); SPRU, University of Sussex (2009), the United Kingdom; Anton de Kom University, Suriname (2009); the Interdisciplinary Global Development Centre (IGDC), University of York (2021-2022) and now the University of St. Martin.

Professor Liisa Laakso (Helsinki - Finland) Liisa Laakso has acted in different national and international positions of trust including the Finnish Government’s Research and Innovation Council. Currently she is member of the Human Rights Committee of the Council of Finnish Academies. Before joining the Nordic Africa Institute she served as the Rector of the University of Tampere and before that as the Dean at the University of Helsinki, Faculty of Social Science. She was a professor and UNESCO Chair at the University of Jyväskylä in 2004, in the field of Development and International Cooperation.

Professor Intisar Soghayroun (Khartoum - Sudan) is the Former Minister of Higher Education and Scientific Research in Sudan (September 2019 - October 2021) and Professor of Archaeology at the Department of Archaeology, Faculty of Arts, University of Khartoum(1991-2022). Expert at The Institute of Arabic Manuscripts June 2023 up to present. She has special interest in the theoretical archaeology, Islamic civilization, Archaeology and Museums studies, Ancient technologies, Theatrical Archaeology as well as Gender Archaeology. A research fellow at Bergen University, Norway in 2008 and ST, John’s college/Cambridge University, UK in 2000 and held a number of administrative positions at University of Khartoum such Dean, Faculty of Arts, and Dean, Deanship for Scientific Research. A member of national, regional and international associations of Archaeologists. Also worked as a consultant for a numbers of organizations such as Ethiopia-Sudan Power System Interconnection, Red Sea Power Plant, SMEC International PTY LTD and Consultancy Service for lake Nasser/Nubia Watershed. A member of United Nations General Assembly Science Summit (UNGASS) 2021 up to present.

Contact Us
To register/enquire about this course and all our various comprehensive list of courses and workshops and if you have any question and/or if you would like to request a training workshop/program not listed in our portfolio please contact our Academic Director Professor Arshi Naim at: arshi@wasd.org.uk with a copy to admin@wasd.org.uk.

London Institute of Sustainable Development (LISD), London, United Kingdom

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Registration and Fees

Included in the course fee, the following learning materials will be provided:

  1. Admission to all sessions.
  2. All overhead slides (PDF).
  3. Case studies (print and video).
  4. Full access to WASD Sustainability Library including all volumes of World Sustainable Development Outlook book series.
  5. Certificate of completion.
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Management

Organization Diagnosis, Design, and Transformation
Fifth Edition — Updated for 2011 and 2012
John Latham & John Vinyard
Practical guide built around the Baldrige Excellence Framework, helping organizations systematically assess their current state, redesign their structure, and lead successful transformation. Now in its Fifth Edition (updated for 2011–2012), it walks leaders through strategy creation, decision-making, feasibility assessment, and the full strategy development process using a structured, step-by-step approach.

 

The 13 Key Performance Indicators for Highly Effective Teams
03
The 13 Key Performance Indicators for Highly Effective Teams
Identifies 13 measurable indicators that distinguish high-performing teams, giving managers a clear framework to diagnose team health and drive outstanding results.
Allam Ahmed, George Siantonas & Nicholas Siantonas

Leadership

 

The 13 Key Performance Indicators for Highly Effective Teams

Leadership

The 13 Key Performance Indicators for Highly Effective Teams
A Practical Framework for Team Excellence
Allam Ahmed, George Siantonas & Nicholas Siantonas
Practical leadership guide that identifies and explores 13 specific, measurable indicators that distinguish high-performing teams from average ones. It provides managers, team leaders, and HR professionals with a clear framework to diagnose team health, track performance, and implement targeted improvements. Drawing on real-world research and case studies, the book covers areas like communication, trust, accountability, and collaboration.

 

Smart KM Model
04
Smart KM Model
An integrated Knowledge Management framework guiding organizations to capture, share, and leverage knowledge for efficiency, innovation, and sustainable excellence.
Allam Ahmed & Mohamed Elhag

Knowledge Management

 

Smart KM Model

Knowledge Management

Smart KM Model
An Integrated Knowledge Management Framework for Organizational Excellence
Allam Ahmed & Mohamed Elhag
Presents a comprehensive and integrated framework for implementing Knowledge Management (KM) across organizations. The book guides leaders and practitioners through a structured model for capturing, sharing, and leveraging organizational knowledge to drive efficiency, innovation, and sustainable excellence. It bridges theory and practice, making it highly relevant for executives, policy makers, and academics looking to embed a smart knowledge culture within their institutions.

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